Frequently asked questions

Yes. DTT, frequency, duration, interval, and ABC recording all run fully offline using a local on-device store. Sessions sync automatically the moment connectivity returns, and conflicting edits are flagged for review rather than silently overwritten.

Stanch is built with PHIPA safeguards as a core design constraint: tamper-evident audit trails on PHI access, AES-256 encryption at rest, TLS 1.3 in transit, and practice-isolated data schemas. All data is hosted on Canadian servers.

Yes — our onboarding team migrates clients, programs, goals, and historical session data from most common ABA platforms as part of setup.

Digital ABLLS-R and AFLS assessments are built in, with domain-level progress tracking and mastery completion metrics.

Yes. Caregivers get a scoped portal with session summaries, progress graphs, and secure messaging with the care team — no access to clinical tools or other clients' data.

Yes. ABA-specific claims management, batch submission, AR aging, importing Electronic Remittance Advice (ERA), and payer-specific rule configuration are included on the Professional and Enterprise plans. See Pricing for details.

Stanch runs as an installable web app on phones and tablets, with the same offline data collection support as desktop — no separate app store download required.

Most practices are fully set up — staff invited, clients imported, schedules configured — within one to two weeks, depending on data migration scope.

AI only drafts. Session note suggestions, claim scrubbing findings, and scheduling matches are always advisory — a credentialed clinician or biller reviews and signs off before anything is finalized.

Yes. Dashboards, scheduling, and reports can be scoped per location, and administrators can switch between or view across all locations from a single login.

Yes — book a demo and we'll walk through your practice's workflow, or start a free trial directly from the Pricing page.